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Services in Foreign Residents Support Center

更新日:2020年10月6日

What is FRESC?

The Foreign Residents Support Center (FRESC) is a government contact point that supports the residence of foreign nationals who are living and have an active role in Japan.
It is located in the CO・MO・RE YOTSUYA building, which is in front of JR Yotsuya Station in Shinjuku, and conducts initiatives that include support for counseling requests from foreign nationals, support for companies that want to hire foreign nationals, and support for local governments engaged in supporting foreign nationals.
The Foreign Residents Support Center (FRESC) improves an environment for accepting foreign nationals by cooperating with organizations concerned and implementing various support measures for the residence of foreign nationals.
For more details, please visit 外部サイトへリンク 新規ウインドウで開きます。FRESC's website(外部サイト).

What is Houterasu(JLSC) doing in FRESC?

Houterasu (JLSC) in FRESC provides information about legal systems and suitable services for foreign nationals in person and through the phone. The service is available without charge or reservation.

We also collaborate with other agencies, such as the immigration office and the labor office in FRESC, in order to effectively support people who face multiple issues.

Walk-in

If you want to talk in person, please stop by the Floor 13th YOTSUYA TOWER.

We open from 9am to 5pm on weekdays.

You don't have to make an appointment, but, if you do so, we may be able to work more effectively depending on your situation. For more details, please call us on 0570-011000* (push “2” for English, and then “6” for JLSC).

*Sometimes, we don't have personnel who can talk in English.

【Address】

13F YOTSUYA TOWER, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo 160-0004, Japan

【Opening hours】

9 a.m. to 5 p.m.
*closed on Saturdays,Sundays,National holidays and New year holidays
外部サイトへリンク 新規ウインドウで開きます。FRESC'S website(外部サイト)

Phone

Please call us between 9am to 5pm on weekdays.

Foreign Languages

0570-078377

This phone number leads you to our Multilingual Information Service.

Please tell “I’M CALLING FRESC” to the interpreter.

This service is available in nine languages: English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog, Nepali and Thai. Details of this service are on this page.


Japanese

0570-011000

Press "1" for Japanese, and then press "6" for Houterasu(JLSC).

In case calling from outside Japan and selected IP phones , please call 03-5363-3013.

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